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ITIL Service Lifecycle - Service Transition

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Price: $2, 495.00
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Start Date: 21.05.2013
Course Duration: 3 days
 
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Overview

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certificate



  • Introduction to service transition

  • Service transition principles

  • Service transition processes

  • Managing people through service transitions

  • Organizing for service transition

  • Technology considerations

  • Implementing and improving service transition

  • Challenges, critical success factors and risks

Description

 

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