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ITIL Service Lifecycle - Service Strategy

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Price: $2, 495.00
Location: ottawa
Start Date: 06.05.2013
Course Duration: 3 days
 
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Overview

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certificate:



  • Introduction to service strategy

  • Service strategy principles

  • Service strategy processes

  • Governance

  • Organizing for service strategy

  • Technology considerations

  • Implementing service strategy

  • Challenges, critical success factors and risks

Description

 

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