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ITIL Service Capability - Operational Support and Analysis

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Price: $3, 495.00
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Start Date: 15.07.2013
Course Duration: 4 days
 
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Overview

 


** Course based on “ITIL® 2011 Edition” syllabus **


5-day public or single organisation course


A five day course intended to provide, test and validate knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The course and associated examination are free-standing but also part of the ITIL intermediate capability stream. It is one of the modules that leads to the ITIL® Expert Certificate in IT Service Management and carries a credit value of 4 points.


 


 

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