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Training Services

Apex Consulting's IT service management training offerings help individual IT practitioners quickly leverage service management concepts and practices in their daily work.  Courses are based on ITIL, ISO20000, and MOF best practice.

Apex Consulting's courses are delivered by experienced consultants and feature established instructional design and adult learning concepts. 

We employ thorough needs analysis in advance of all our education offerings to ensure we meet clients' success criteria. We can develop blended learning programs that incorporate multiple delivery media and work with corporate universities to develop customized education programs.

Our introductory training offerings present the concepts, practices, and terms central to IT service management. Our application education offerings present ideas and techniques for implementing service management concepts and practices.

In addition to the packaged offerings above, we deliver custom presentations and workshops tailored to clients' specific needs and objectives.

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