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Education Portfolio


The APEX education portfolio comprises training of the following:

  • Awareness and Overview Courses - aimed at raising the awareness of the need for change, the best practices and providing a critical element of your business justification or communications plan

  • Foundation Level Courses - introduce the basic information around ITIL® 2011, ISO/IEC 20000 and COBIT®, providing essential information about the frameworks / standards and leading to recognized qualifications

  • Practitioner Courses - aimed at providing practical guidance on how to define, implement and operate the necessary processes and roles

  • Mentoring and Support - APEX are able to offer training needs analysis, tailored education programmes, briefings, workshops, one-to-one coaching and interim resources.


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