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About Us

Apex Consulting Inc.

Built from resources trained and accredited directly by senior ITSM Authors, Instructors and Mentors.

  • Closely integrated through years of delivering ITIL training.
  • Proven depth of knowledge from completing a wide range of ITSM program development and implementation projects.
  • Independent group of senior Service Management Specialists.
  • Recognized as the premier supplier of Service Management consultancyeducation and implementation.
  • Extensive ITIL based ITSM and Governance practice


  • APEX leveraged resources.
  • Underpinned by world class Service Management and Governance concepts with practices based on a range of industry standards.
  • These concepts and standards include:
    • ITIL (IT Infrastructure Library), recognized as the global de facto best of practice guidance for delivering Business focused IT Services. 
    • The current releases of MOF, ISO / IEC 20000 and COBIT.

Privately owned Canadian company - Head Office - Ottawa, Canada.

  • Providing services to a wide range of clients, large and small:
    • IT Service Management certified education
    • Accredited and custom training solutions.
    • Public, private, classroom and lecture hall formats
    • ITSM consulting to a wide range of clients including some of Canada's largest private and public organizations.
  • Our Principles are underpinned by world-class Service Management and Governance concepts and practices.

  • Our Services are based on a range of industry standards, including the IT Infrastructure Library (ITIL), the global de facto best practice guidance for delivering business focused IT services and ISO20000.

  • Apex Consulting serves clients in the private and public sectors worldwide through its main office in Ottawa and through Sales Partnerships across Canada. 
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